Occupancy is managed at Head Office, and individual nurseries are unable to answer any queries regarding this. Please contact Head Office who will be happy to help.

All medical dietary requirements are catered for, as are any other individual needs your child may have. Your key worker will be able to talk through how the nursery can best provide for your child's individual needs.

A registration fee is payable to register your child's place. Fees are payable monthly in advance, and can be paid by cheque, cash, standing order or direct debit. Families who choose to pay by direct debit will receive 2 discount on their fees. A holiday discount of 40 is given on all notified holidays. There are no charges for bank holidays.

Families are asked to provide suitable clothing that will enable their child to experience all of the opportunities the nursery provides. Ample spare clothes must be clearly named and provided in a bag on your child's coat peg. Wellington boots and suitable warm clothing are required for outdoor play in the winter, and sun hats and sun cream are essential for the summer.

We are not able to undertake the care of sick children. In this instance, please phone the nursery to inform the staff of their absence. Due to staffing commitments we are unable to refund families for days absent due to sickness.

Staff can only administer medicine prescribed by a medical practitioner. Children should be absent for at least 24 hours of any treatment, to allow their immune systems to respond.

In order to protect your child, he/she can only be collected from nursery by adults identified on the All About Me form. Any adults on the All About Me form that are unknown to staff will be asked to produce identification. Children who are collected after the stated opening hours will be asked to sign the late book, and the company reserve the right to charge an additional fee.