FAQs

How far in advance can I book a place?

The earlier the better! Places can be reserved upon receipt of a registration fee, and changes made up to one month beforehand without incurring additional charges.

Do you charge for holidays?

We offer a rebate of 40% for any holidays booked, as long as our admin office is notified by the 19th of the preceeding month at the latest. There is no limit to the amount of holiday that can be booked. The only exception to this is for children who are in receipt of the Early Years Funding, where the funding dictates that a maximum of 2 weeks can be booked during term time dates.

Can I get a free place for my 3 year old?

Yes! All children are entitled to 15 hours free childcare per week during term time, and this can be used in all of our settings. You can come just for the free entitlement hours, or you can use this as part of a longer session.

Do you accept childcare vouchers?

We accept all forms of childcare vouchers, which can be a great way for parents to access tax rebate on their childcare fees. Each of the voucher companies issues us with a registration number, so please contact our admin team who will be happy to help you.

Can 2 parents use childcare vouchers?

Yes, upto £243 per month can be paid from each of you per month, and you save tax on that amount.

How do I pay my fees?

All fees are due one month in advance and are paid by Direct Debit